Win back lapsers
Reach high-risk customers 30–90 days overdue, before the relationship is gone for good.
Solutions
Stop guessing which customers to save.
From first-order loyalty to subscription saves, Telltale finds the highest-leverage retention play and gets it ready to send.
Custom or headless store? Start with the Telltale API. Every plan starts with a 30-day free trial.
Request a demo See the productFree 30-day trial · One-click install · No pixel required, no engineering
Use cases
One signal engine, many plays.
Telltale surfaces the at-risk cohort and the right campaign for each moment in the customer lifecycle.
Turn first orders into second ones
Welcome Series and Rising Star reach new and accelerating buyers while the habit is still forming.
Save subscriptions
Catch paused, skipped and billing-failed subscribers and intervene with the right nudge.
Cross-sell & replenish
Match recent buyers to their predicted next product at the moment they’re ready.
Reward VIPs & loyalists
Find your top-LTV customers and keep them close with timely appreciation.
Recover failed payments
Spot billing failures early and route recovery before churn is locked in.
Find your highest-leverage play.
Install from the Shopify App Store and we’ll show you where the revenue is hiding.
Custom or headless store? Start with the Telltale API. Every plan starts with a 30-day free trial.
See pricing