Mobile Terms of Service

Effective date: August 7, 2026

1. Program description

Telltale (the “Program”), operated by Telltale AI Ltd. Co., offers a recurring mobile text message program for merchants and prospective merchants who use or evaluate Telltale. By opting in, you agree to receive recurring automated text messages from Telltale at the mobile number you provided. Messages may include onboarding and setup help, account and service notices, incident and status alerts, product updates, and occasional offers.

2. How to join

You can join the Program by ticking the SMS opt-in box in a Telltale sign-up, onboarding or account form, by submitting your mobile number on a page that displays these terms, or by texting one of our published keywords to our program number. The opt-in box is never pre-checked. You must be at least 18 years old and the account holder of, or have authority from the account holder for, the mobile number you provide.

Consent to receive marketing text messages is not a condition of purchasing or using Telltale.

3. Message frequency

Message frequency varies, typically 1–4 messages per month.

4. Cost

Message and data rates may apply. Telltale does not charge for these messages, but your mobile carrier’s standard message and data rates apply to every message sent to or from your device. Contact your wireless provider for details about your plan.

5. How to opt out

You can cancel at any time by replying STOP to any message from the Program. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further marketing messages from the Program. To rejoin later, simply sign up again as described above.

6. How to get help

Reply HELP to any message from the Program and we will respond with contact information and a reminder of how to opt out. You can also reach us at owl@telltale.pro at any time.

7. Carriers and delivery

The Program is available on most major U.S. wireless carriers, but carrier participation may change without notice. Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your wireless service provider and is outside our control. We do not guarantee that every message will be delivered.

8. Your privacy

Your phone number and SMS consent are used solely to send you the messages you signed up for, to honor your opt-out and help requests, and to keep the records we are required to keep in order to evidence your consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging originator opt-in data and consent are never sold, rented, or shared with any third party, including affiliates, for any purpose. We use messaging providers only to transmit these messages on our behalf; a provider acts solely on our instructions as a service provider under contract and may not use your information for its own purposes.

Section 15 of our Privacy Policy sets out the full detail, including how cart and browsing activity is captured on a merchant’s store and our position on location data.

9. Other terms

Your use of Telltale is also governed by our Terms of Service. We may modify or cancel the Program, or any of its features, at any time with or without notice. To the extent permitted by applicable law, we will not be liable for any delays or failures in receiving any text messages, as delivery is subject to effective transmission from your wireless service provider.

10. Contact

Telltale AI Ltd. Co. · 7533 S Center View Ct Ste R, West Jordan, UT 84084, USA · owl@telltale.pro. Reply HELP to any message for assistance.